I finally solved my DSL woes. I got Cable instead. It took me a while to find someone at Earthlink who could help me move from DSL to Cable. Seems like it should be a fairly simple thing to do since Earthlink offers both DSL and Cable but it isn’t.
I ended up having to set up new service and now that is is running, I need to migrate our e-mail addresses from my old account to the new one. The support person I worked with assured me this should be simple to do, we’ll find out in a day or so when it bubbles on to my to-do list to take care of.